Over the years, the P1 Service service department has developed a reputation for providing quality service and excellent customer care. It is the service technician, out on the job site every day, who has become the face of P1 Service, but it is the diligent work of the Service Coordinator behind...
Pictured above - Jamie with his dad, Jim Sr. Not all generations decide to continue with “the family business”, but having a grandfather and father with a combined 68 years in the Local 441 Union inspired Topeka Service Technician Jamie Penry to follow in those footsteps. Jamie’s dad, Jim Penry Sr.,...
It started as a conversation between P1 Group CEO Smitty Belcher and Patrick Kellett, General Secretary-Treasurer for the United Association, and materialized into P1 Group providing a healthy buildings strategy for the HVAC units located at the UA Headquarters in Annapolis, MD. The UA Headquarters building is 110,000 sq. feet, containing...
“The Expertise of Many, The Power of One” is the philosophy behind P1 Group, and St. Joseph Pipefitter Journeyman Aaron White is one associate who has truly embraced this concept during his employment. Aaron started his career as an electrician and was hired at P1 shortly after the opening of the...
There’s nothing better than that extra-fresh smell in the air near waterfalls, beaches, and immediately following a thunderstorm. But what you’re actually experiencing are the effects of an ion-rich environment naturally having cleaned the air, giving it that inexplicable “fresh” smell. As part of the Healthy Buildings initiative, P1 Service continues...
When that circuit breaker goes out and the cost of all-new gear replacement is not an option, P1 Service has a convenient circuit breaker rebuild service that could save customers thousands of dollars. Electrical Preventative Maintenance (EPM) Manager Jeff Gardner says circuit breaker shipping and rebuilding is a service not commonly...
On an October morning in 2019, P1 Service received an urgent call from the owners of the I-44 Cold Storage in Springfield Mo. I-44 cold storage is a storage facility for restaurant supply and custom cold storage that houses a 10,000 sq. foot freezer, 10,000 sq. foot cooler space, and 30,000...
First Medical Gas Trailer Built by P1 Just because we haven’t done it before doesn’t mean we can’t. When the Dwight D. Eisenhower VA Medical Center in Leavenworth, KS needed a medical gas trailer to equip their mobile operating room (OR), P1 stepped up to the challenge. The VA Medical Center...
BOILER PICTURES - BEFORE & AFTER One of the first questions a good brand consultant will ask is “How are you differentiating yourself – why do people want to buy from you?” Here’s one example. P1 Service has a reputation for going above and beyond, and our field experts find creative...
KASB Project Exemplifies P1 Service’s Facility Solutions Capabilities P1 Service has been a prestigious partner with the Kansas Association of School Boards (KASB) for the past four years, providing facility master planning and solutions to Kansas K-12 school districts. When the Association was ready to renovate their own Topeka, KS, facility,...
The successful man was out and on the job long before opportunity came a-knocking. And this same opportunity is often disguised as hard work." ~anonymous Service Technician Jeremy Alexander is no stranger to hard work. As a teenager, he started working for his dad’s company pouring concrete and eventually moved on...
Customer relationships will always be top priority for P1 Service. Kelly Masters was interviewing for a position with P1 when she was asked if she would be interested in the newly created position of C.A.R.E. Coordinator. With a degree in Nursing and three children, Kelly has plenty of experience in caring,...
From Cheese to Freeze: Troy Stewart Finds Rewarding Career in Ammonia Refrigeration Industrial Ammonia Refrigeration Technician Troy Stewart is the father of three little girls, who most certainly keep him on his toes. And that’s probably a good skill to have when you work in ammonia service, one of the most...
Just because things have always been done a certain way, doesn’t mean it’s the best or only way. For Ammonia Service Manager Michael Schram, providing the “usual” solution for a customer was just what he needed to spark a new idea. In January of 2017, Associated Wholesale Grocers (AWG) had a...
Pictured, clockwise from top left: Brandmeyer Great Hall Event/Lobby Space; Muriel Kauffman Theatre; Helzberg Hall; Casavant organ Creating “customers for life” is P1 Service’s ultimate goal, and that means building trust and strong relationships during the time we spend with our customers. The relationship developed between P1 Service and the Kauffman Center...
Before P1 Service Plumbing Service Manager Dave Rollo was lured into the illustrious world of plumbing, he wanted to fly jets. When he finished high school, he headed off to college to become a jet pilot, but after a year of college, his long distance relationship took a toll and he...
Teamwork and Pre-planning instrumental in meeting tight deadlines The National Weather Service, Central Region Headquarters, is the NWS Training Center and also houses several National Oceanic and Atmospheric Administration (NOAA) offices. Training is one of the main functions of this facility, but they also provide weather forecasting, severe weather alerts, and...
Out of all the associates at P1 Service, only one earns the Ace Award. This award is for that individual who is: self-motivated and forward thinking; hard-working and focused; always striving to make our organization better; showing ongoing initiative and dedication; and exemplifying our company culture of 100 percent effort/0 excuses....
At Your Service For many P1 customers, our service technicians are the face of P1. They are the people taking care of service calls and preventive maintenance, out on the front lines with our customers every day. The service department currently has 130 service technicians across the six P1 offices who...
When teamwork happens the way it is supposed to, it can produce incredible things. This was demonstrated by the large team that pulled together for the multi-phase HVAC improvement project at Cleveland University. Not only did the customer get a top-notch product, the project illustrates the benefits of working with a single-source...
